7c770 Privacy Policy

Registration and Identity Data

When you create an account at 7c770, we collect the following personal information from you directly:

• Full legal name and date of birth.
• Residential address (division, district, and specific address within Bangladesh).
• Email address and mobile phone number registered with a Bangladesh mobile network operator.
• National ID card number, passport number, or other government-issued identification number provided during KYC verification.
• Copies of identity and address documents provided during the KYC process (e.g. National ID, utility bills, bank statements).

Financial and Transaction Data

In connection with deposits, withdrawals, and betting activity on the 7c770 platform, we collect and retain the following financial information:

• Mobile wallet identifiers (bKash, Nagad, Rocket, or Upay account numbers) used for transactions on your 7c770 account.
• Deposit amounts, dates, and transaction reference numbers.
• Withdrawal requests, amounts, processing dates, and settlement records.
• Betting history, game session records, and associated win/loss records.

Technical and Usage Data

When you use the 7c770 platform, our servers and analytics systems automatically collect certain technical data, including:

• IP address and approximate geolocation derived from it.
• Device type, operating system, browser type and version, and screen resolution.
• Pages visited, features used, session duration, and click-path data within the 7c770 platform.

7c770 processes your personal data on one or more of the following legal bases, depending on the specific purpose for which the data is being processed:

• Contractual necessity — processing is necessary to perform the contract between you and 7c770 (i.e. providing the betting and casino service to your registered account).
• Legal obligation — processing is necessary for compliance with anti-money-laundering (AML) laws, KYC requirements, and other applicable regulatory obligations.
• Legitimate interests — processing is necessary for our legitimate business interests, including fraud detection, platform security, responsible gaming monitoring, and service improvement, where those interests are not overridden by your rights.
• Consent — where we rely on consent as the legal basis (e.g. for sending you marketing communications), you may withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

Third-Party Service Providers

7c770 shares personal data with third-party service providers strictly on a need-to-know basis and only to the extent necessary for them to perform services on our behalf. Categories of third-party providers who may receive your data include:

• Payment processors and mobile wallet operators (bKash, Nagad, Rocket, Upay) — for deposit and withdrawal processing only.
• Identity verification and KYC service providers — for age and identity verification in accordance with our legal obligations.
• Game content providers (Pragmatic Play, Evolution Gaming, Ezugi, Microgaming, Spribe) — who may receive anonymised session data to ensure correct game delivery and settlement.
• Fraud detection and security service providers — who process technical data (IP address, device fingerprint) to identify and prevent fraudulent activity.

Disclosure to Authorities

7c770 may disclose personal data to law enforcement agencies, financial intelligence units, or other government bodies where required to do so by law, court order, or binding regulatory direction. We will notify you of any such disclosure where we are legally permitted to do so.

7c770 does not store full payment credentials. When you use bKash, Nagad, Rocket, or Upay to deposit or withdraw funds, the transaction is processed through the relevant mobile wallet operator's own secure infrastructure. 7c770 retains only the transaction reference number, the mobile wallet account identifier (phone number), the BDT amount, and the date and time of the transaction for accounting and compliance purposes.

7c770 requires that all payment methods used on an account are registered in the account holder's own name. If a deposit is received from a mobile wallet that does not match the account holder's registered details, the Operator reserves the right to reverse the deposit, withhold any winnings, and request documentation confirming the source and ownership of funds.

The 7c770 platform uses cookies and similar tracking technologies to provide a functional, personalised, and secure experience. We use the following categories of cookies:

• Essential cookies — required for the platform to function correctly, including session management, login state, and security token validation. These cannot be disabled without impairing core platform functionality.
• Analytics cookies — used to collect anonymised data about how players navigate the platform, which pages are visited most, and how sessions are structured. This data helps us improve the platform experience for Bangladesh players.
• Preference cookies — used to remember your platform settings, such as your preferred language and display options, so they are restored the next time you visit.

You may manage cookie preferences through your mobile browser settings. Disabling essential cookies will affect your ability to log in and use core platform features. Disabling analytics or preference cookies will not affect your ability to bet or transact on 7c770.

7c770 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, subject to longer retention periods required by law. As a general guide: account data and transaction records are retained for a minimum of 5 years following account closure to satisfy AML and financial record-keeping obligations. KYC documents are retained for 5 years after the last transaction or account closure, whichever is later. Technical and usage data is retained in an anonymised form for up to 24 months for analytics purposes.

When personal data is no longer required and no legal obligation requires its retention, 7c770 will securely delete or irreversibly anonymise the data. You may request early deletion of specific data by contacting [email protected], subject to our legal retention obligations.

As a registered player at 7c770, you have the following rights with respect to the personal data we hold about you. To exercise any of these rights, contact us at [email protected] with your account username and a description of your request:

• Right of access — you may request a copy of the personal data we hold about you, provided free of charge within 30 days of a valid request.
• Right to rectification — you may request correction of any inaccurate or incomplete personal data we hold about you.
• Right to erasure — you may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to our legal retention obligations.
• Right to restrict processing — you may request that we limit the way we use your personal data in certain circumstances, for example while a correction request is being reviewed.
• Right to withdraw consent — where processing is based on your consent, you may withdraw that consent at any time. Withdrawal will not affect the lawfulness of any processing carried out before the withdrawal.

7c770 will respond to all data rights requests within 30 days. In cases of complex or multiple requests, this period may be extended by a further 30 days, in which case we will notify you of the extension and the reasons for it.

7c770 implements a range of technical and organisational security measures designed to protect your personal data from unauthorised access, accidental loss, destruction, or disclosure. These measures include SSL/TLS encryption for all data transmitted between your device and the 7c770 platform, at-rest encryption for sensitive data stored on our servers, strict role-based access controls limiting which staff members can view personal data, regular internal security reviews and vulnerability assessments, and two-factor authentication options for account access.

While 7c770 takes all reasonable steps to protect your personal data, no internet-based service can guarantee absolute security. You are responsible for maintaining the security of your own account credentials. You must not share your 7c770 password with any third party. If you suspect that your account credentials have been compromised, you must contact 7c770 support immediately at [email protected].

The 7c770 platform is strictly for adults aged 21 years and above. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that we have collected personal data from a person under 21 without verified parental consent, we will take immediate steps to delete that data and close the associated account. If you believe a minor has registered an account on the 7c770 platform, please contact us immediately at [email protected].

7c770 reserves the right to update this Privacy Policy at any time. When we make material changes to this Policy, we will notify registered players by displaying a prominent notice on the platform for a minimum of 14 days before the changes take effect. Non-material changes (such as clarifications or typographical corrections) may be made without advance notice.

The date at the top of this Policy reflects when it was last revised. Your continued use of the 7c770 platform following the effective date of any revision constitutes your acceptance of the revised Policy. We encourage you to review this page periodically to stay informed about how we protect your data.

If you have any questions about this Privacy Policy, wish to exercise your data rights, or have a concern about the way 7c770 handles your personal information, please contact our support team using the details below. We aim to respond to all privacy-related enquiries within 5 business days.

Email: [email protected]

Our support team is available 24/7 to assist players across Bangladesh, from Dhaka and Chittagong to Sylhet, Rajshahi, and Cox's Bazar.